Introduction

At AV Cleans, we are committed to protecting the privacy of our customers and ensuring the highest level of security for the personal information that we collect. This Privacy Policy outlines the types of information we collect, how it is used and protected, and the steps we take to ensure its confidentiality.

​

Information Collection

We collect information from you when you place an order on our website, subscribe to our newsletter, participate in surveys or promotions, or contact us for customer service. The information we collect may include your name, email address, shipping and billing address, phone number, payment information, and purchase history.

​

Use of Information

The information we collect from you is used to process your orders, provide you with customer service, improve our products and services, send promotional materials and updates, and personalise your shopping experience.

​

Protection of Information

We take appropriate measures to protect the security of your personal information, including secure servers and encryption technology. We also have processes in place to protect against unauthorised access to or misuse of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

​

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers, such as payment processors and shipping carriers, for the purpose of fulfilling your order. These third parties are bound by strict confidentiality agreements and are required to use the information only for the purpose of providing the services we request.

​

Cookies and Tracking Technologies

Our website uses cookies to track your preferences and enhance your shopping experience. You can choose to disable cookies in your browser, but doing so may affect the functionality of our website.

​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and we encourage you to review this Policy regularly.

​

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at enquiries@avcleans.co.uk.